When will I get my IELTS results?
You won’t have to wait long for your IELTS test results. You can log in to the Test Taker Portal 13 calendar days after your test and preview your results.. IELTS Results remain online for 14 days but should not be used as an official confirmation of your performance.
We will send out the Test Report Form (TRF), a paper copy of your IELTS test score, via mail delivery 13 days* after the test date provided that you have given a Hong Kong address (Hong Kong Island, Kowloon, New Territories) on your application form. Please allow at least three days for the delivery. IELTS results will not be disclosed over the phone or through email.
If you live outside Hong Kong (Hong Kong Island, Kowloon, New Territories):
- we can send you your test report by courier at a cost of HK$250 or,
- you can authorise a friend or relative to collect the results from our Customer Services department on your behalf at no additional cost. Please download a copy of the IELTS authorisation form.
You should contact us as soon as possible if you do not receive your results two weeks after they have been sent out. We are not responsible for any lost results if you inform us eight weeks after your results are released.
Test Report Form (TRF) Flow Chart for Test Takers using an address outside Hong Kong for registration.
If you lose your Test Report Form or forget your test results, please contact your test centre.
We’ll send your Test Report Form (TRF) directly to the institutions you’re applying to
Institutions need original copies of your Test Report Form. Photocopies will not be accepted.
We can send up to five additional free copies of your TRF directly to institutions you are applying to (for instance universities, immigration oficers, etc.). If you would like us to do this, please include the relevant addresses when you book your test.
Please do not forget to give the full postal address of the institution. Without the complete address we are not able to check whether the institution has access to the IELTS Test Report Form Verification Service that allows it to view your results after we have submitted them electronically. In case they do not access this service, we will send your TRF by post.
Can I get additional copies of my IELTS results?
If you want us to send another copy of your TRF to a recognising organisation in addition to the five copies we provide, you will need to pay an administration fee of HK$120 per copy for each Hong Kong delivery (Hong Kong, Kowloon, New Territories) or electronic copy and HK$250 for outside Hong Kong delivery.
What does my IELTS score mean?
You will be awarded an IELTS band score from 0-9 for each test section, which reflects your proficiency in English.
Your TRF shows a score for each of the four skills (Listening, Reading, Writing and Speaking), as well as an overall band score. You can score whole band scores (for example 5.0, 6.0, 7.0) or half band scores (e.g. 5.5, 6.5, 7.5) in each section of the test.
How long are my IELTS results valid for?
Organisations will usually not accept your results if they are more than two years old, unless you provide evidence that you have actively maintained or tried to improve your English since taking the test. The IELTS Partners cannot confirm the validity of test results that are more than two years old.
How can I get my IELTS test re-marked?
If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked and will need to request this at the test centre where you sat the test.
You need to apply for a re-marking no later than six weeks from the test date.
It takes approximately four weeks from receipt of your exam materials in the UK before you are notified of the re-mark results. You will receive an EOR feedback letter stating your final result status.
You should submit the following required documents to Customer Services Centre in person or by post.
- A completed, signed application form for IELTS Enquiry on Results
- Payment by cheque, credit cards or EPS (only for application in person) / by Credit Card Payment Authorisation form (only for email application)
- HK$1,150 for all types of IELTS
If your result has been changed, you are required to return your Old Test Report Form in order to collect the EOR Letter and New Test Report Form in person at British Council’s Admiralty Centre. (No mailing service will be provided)
Alternatively, you may authorise a person to pick it up and exchange for you on your behalf. Please advise he/she to bring along the following on that day (no printing service will be provided):
- A signed authorisation form
- A copy of the identity document you used for IELTS registration
- The identity document of the authorised person
- Original Test Report Form
During the period of re-marking the test results are frozen and cannot be used to apply for a university placement or be sent to an immigration authority.
Can I re-take my IELTS test?
There are no restrictions on re-taking IELTS. You can book a test as soon as you feel you are ready to do so.
Please note that your score is unlikely to increase unless you make a significant effort to improve your English before re-taking the test. Visit the preparation section to take a practice test and assess your level.