It is important that you read and accept the IELTS test terms and conditions when you register for the test.

You also receive the terms and conditions in the Notice to Candidates, which is included with the application form.

When you sign the declaration on the application form or opt-in on the registration website, you are confirming that you have read and understood the IELTS test terms and conditions and agree to abide by them.

PLEASE NOTE: 

Security at IELTS tests is important to us. As an added measure, all participants will be required to have their photograph taken by IELTS administrative staff on their test day. Please make sure that you review the photograph instructions supplied to you after you have booked your test.

 

Postponement

You are only allowed to change the test date on medical grounds. The test date can be changed once only.  Such requests need to be submitted together with the following items within five working days after the test:

  • request form (please contact Customer Services/ Examinations Services to obtain a copy)
  • original medical certificate dated on the test date
  • administration fee of HK$450.

Cancellation

If you cancel your application more than five weeks before the test date, you will receive a refund minus 25% of the total test fee.

If you cancel within five weeks of the test date, you will be charged the full fee unless you have a serious medical reason. If you provide a medical certificate within three working days of the test date, you will receive a refund minus 25% of the total test fee. Please note, this does not apply to minor illnesses.