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We aim to make our best effort to cater for candidates with special needs. We try our best to enable candidates to understand examination questions and ways of giving answers. All candidates, irrespective of disability, will be assessed fairly and objectively. 

If you require special arrangements to undertake your exam, please follow the instructions for each exam below. The special arrangements available depend on the exam board and in some cases you may be exempt from a part of an exam because of a disability or difficulty. Please note, no documents regarding special arrangements will be accepted after registration has closed.



If you require a modified version of the test  please contact us with at least three months' before your test date. This notice period is necessary for the modified test version to be prepared. 

If your circumstances require special administrative arrangements to be made, e.g. extra time, you must contact us with at least six weeks' notice. You will need to provide a medical certificate issued within the last two years at the time of registration to the office.

Please go to the register page for more details.

  • Cambridge English exams

If you have a disability or special need, contact us at least three months before your exam date. You will need to provide a medical certificate issued within the last two years when registering for the exam. 

You can apply for special arrangements for Cambridge English paper-based exams only. Please go to the How to register page for more details.

  • Professional and university examinations

In most cases you will need to contact your examining board or university directly for a special need request. The examining board will contact the British Council about the arrangements and will inform you about the approval of your request. 
You can contact us for a special need request if you have registered with us for your exam. You will need to provide a medical certificate issued within the last two years at the time of registration.

If you have any special requirements please contact us: examinations@britishcouncil.org.hk.

What documents do I need to submit?

Your application must be supported by medical evidence, which should meet the following criteria:

  • be legible and either in English or in Chinese
  • be an original document on headed paper and bearing the name, relevant qualification(s) and signature of a recognised practitioner
  • give a clear statement of the candidate’s disability
  • make it clear how the disability justifies special arrangements.

The medical evidence must be in the form of a report prepared in a period no more than two years before the test date.