Updated: Wednesday 25 August 2021

Please be assured that the health, safety and well-being of our customers, staff and the community in which we operate is our top priority.  

English Courses

All our English classes are running as advised, with strict hygiene and social distancing measures in place.


Cambridge English exams will resume on Thursday 1 July, with strict hygiene and social distancing measures in place.

IELTS on Paper & IELTS on Computer in HK, professional and academic exams will continue as scheduled, with strict hygiene and social distancing measures in place.

IELTS on Computer in Macau, regarding to the current coronavirus situation, is postponing from now to 5 September 2021 inclusive, with immediate effect. However, the exams on and after 6 September, 2021 will not be affected, and exam registration is now accepted.



Our Admiralty and Tsim Sha Tsui centres are closed to the general public until further notice. You may only access our buildings to attend an  English class or exam. Any other access is strictly by appointment only. 

For those who are permitted to attend our centres, we have strict hygiene and social distancing measures in place, which include:

  • Compulsory health and travel declarations
  • Compulsory mask wearing
  • Temperature checks
  • Spacious, well-ventilated classrooms and exams venues
  • Reduced class sizes
  • Maintenance of social distancing in the class and exams rooms and for queuing
  • Regular disinfection of public areas and all rooms after each class and exam
  • Provision of hand sanitisers in all rooms and public areas

Please note that if you are notified by the government or medical authorities to attend for a Covid-19 test, please do not use our services until you know your result is negative.


As we are currently receiving a very large number of enquiries to our inbox, email and phone lines, our usual response time is delayed. Please accept our apologies for this, and we ask for your patience as we deal with them one-by-one.

 For enquiries relating to our English courses, please contact us at:  

  1. E-mail: enquiries@britishcouncil.org.hk                
  2. Live Chat through here
  3. Call: 2913 5100

For exams enquiries:

  1. E-mail: examinations@britishcouncil.org.hk                 
  2. Call: 2913 5100

More information on protecting yourself from Covid-19 can be found here: 



We are monitoring the situation very closely and will continue to update our measures in the days ahead. 

We ask that all customers and visitors please comply fully with all our protocols to maximise the health and safety of all. 

Many thanks for your continued support and understanding at this difficult time. 

The British Council in Hong Kong