Updated:  Monday 14 September 2020

To support efforts to prevent the spread of Covid-19 in Hong Kong, please find outlined below the measures the British Council in Hong Kong is taking. Please be assured that the health, safety and well-being of our customers, staff and the community in which we operate is our top priority.

Our Admiralty and Tsim Sha Tsui centres are closed to the general public until further notice. You may only access our buildings to attend an Adult English class or exam. Any other access is strictly by appointment only. 

We are currently running some restricted exams and limited in-centre Adult English classes with strict hygiene and social distancing measures in place, which include:

  • Compulsory health and travel declarations
  • Compulsory mask wearing
  • Temperature checks
  • Spacious, well-ventilated classrooms and exams venues
  • Reduced class sizes
  • Maintenance of social distancing in the class and exams rooms and for queuing
  • Regular disinfection of public areas and all rooms after each class and exam
  • Provision of hand sanitisers in all rooms and public areas

Please note that if you are notified by the government to attend for a Covid-19 test in the coming days, please do not use our services until you have received your negative result.

English courses

The new term started on Tuesday 1 September. We are currently running online classes for Phonics, Starters Exam Preparation, Primary Plus, Secondary Plus and DSE Preparation classes. Adult classes will run in-centre and online, as advised. 

Kindergarten, Play Group and Stay & Play classes are currently suspended.

We are looking forward to welcoming our students back to in-centre classes as follows:

Wednesday 23 September 2020: K3, P1, P5, P6, S1, S5, S6, DSE Foundation

Tuesday 29 September 2020: Stay & Play, K1, K2, Phonics, Starters 1 & 2, P2, P3, P4, S2, S3, S4, Junior Foundation, Senior Foundation 

Adult classes will continue to run in-centre and online, as advised. Details of other classes not featured will be communicated directly to students and their parents in due course. 


Computer-delivered IELTS tests will continue at the British Council in Admiralty, INTO University Partnership in Jordan and The Infocan Training Centre in Kwun Tong. 

Paper-based IELTS tests will continue at our off-site centres.

All Cambridge Assessment English Exams are currently suspended. We are closely monitoring the situation and will announce the exam resumption date here as soon as possible.

For more information on exams, please visit here


As we are currently receiving a very large number of enquiries to our inbox, email and phone lines, our usual response time is delayed. Please accept our apologies for this, and we ask for your patience as we deal with them one-by-one.

 For enquiries relating to our English courses, please contact us at:  

  1. E-mail: enquiries@britishcouncil.org.hk                
  2. Live Chat through here
  3. Call: 2913 5100

For exams enquiries:

  1. E-mail: examinations@britishcouncil.org.hk                 
  2. Call: 2913 5100

More information on protecting yourself from Covid-19 can be found here: 



We are monitoring the situation very closely and will continue to update our measures in the days ahead. 

We ask that all customers and visitors please comply fully with all our protocols to maximise the health and safety of all. 

Many thanks for your continued support and understanding at this difficult time. 

The British Council in Hong Kong