Specialised workplace courses

English for Customer Service

Deal with challenging colleagues and customers in an assertive, constructive manner, either on the telephone or face to face. Improve your ability to manage first impressions, convey clear messages, listen attentively and handle calls with confidence.

English for Hotels and Tourism

Develop the confidence and communication skills for working in the tourism industry, enabling you to deal with tourists effectively, professionally and successfully in a wide range of hotel contexts.

English for Information and Technology

Develop specific IT-related language through a range of common tasks and situations encountered in the virtual workplace. This is an online or blended learning course depending on your time or needs.